FAQSure Documentation

FAQSure is an AI-powered customer support platform that automatically answers customer questions using your own documents — PDFs, Word files, spreadsheets, or plain text.

Connect FAQSure to LINE, Facebook Messenger, or your website and let it handle customer inquiries 24/7, in both English and Thai.

How It Works

1. Upload your documents — policies, manuals, FAQs, product guides
2. FAQSure indexes them — splitting, embedding, and storing for fast semantic search
3. Customers ask questions — via LINE, Messenger, website chat, or API
4. FAQSure answers — pulling the most relevant content and generating a natural response
5. Uncertain answers fall back gracefully — no hallucinations, just an honest “I don’t know”

Get Started

• Getting Started → — Connect your first channel in minutes
• Integrations → — LINE, Facebook Messenger, Chat Widget, API
• Features → — Everything FAQSure can do
• How-to Guides → — Upload documents, manage your knowledge base